Information
Services Division

The Monterey County’s Sheriff’s Office Information Services Division is responsible for the management and operations of complex systems and applications.  It is their mission to uphold secure, reliable, dependable, and accurate information for over 1500 endpoints.  The Information Services Division specializes and partners with county departments in the deployment of new technology which includes servers, security, networks, databases, enterprise solutions, infrastructure, applications, virtual systems, and software development.

Daily operations include but not limited to:

  • Administration of data network and criminal justice servers.

  • Help Desk support and administration for internal systems and applications.

  • Management central data services and networks.

  • Management of third-party systems, access, and applications.

  • Maintenance of MCSO’s website.

  • Communication interfaces for data exchange.

  • Digital forensics.

  • Biometric technology.

  • Criminal Justice Systems and Access.

  • Correctional systems and security.

  • Telecommunications support.

  • Mobile endpoint communications and support.

  • Building and access security.

The Sheriff’s Office Information Services Division is the center of a regional network hub for the County of Monterey Law Enforcement and Public Safety Agencies allowing access to critical criminal information databases such as the California Department of Justice (DOJ), California Department of Motor Vehicles (DMV), and Federal Bureau of Investigation (FBI).  Due to the nature and urgency of ensuring public safety, the Information Services Division provides support to Partner Agencies users, with 24/7, near real-time troubleshooting and problem resolution.

The Sheriff’s Office Information Services Division plays an important role in supporting the Sheriff’s Office utilization of technology to provide solutions to problems that improve the quality of service to our county residents.